Agent Work
If you have been appointed as Power of Attorney or Guardian of a loved one or for a client and are overwhelmed by the responsibility you now bear, or lack the clinical expertise required, you can turn to IKOR for help. As your agent, you remain in control while we handle any administrative tasks or provide the clinical expertise to and help you make the best decisions for your loved one or clients.
Assisting Executors with Estate Administration
Serving as the estate executor/administrator for a friend or family member is an enormous undertaking and requires considerable time, knowledge, and running around. When a non-attorney first agrees to serve as a loved one’s executor, we find that most don’t fully comprehend the work involved and can quickly become daunted by the responsibility they now face. IKOR can share the work by contacting utility companies to terminate services, delivering or retrieving documents from the County/City Clerk’s office, inventorying and securing estate assets, arranging and overseeing realtors and appraisers, drafting communications to heirs, and a host of other non-legal tasks.
Benefits Review
Surveys routinely find that consumers don’t understand their insurance benefits and are likely leaving money on the table or paying for medical services their insurance should cover. IKOR’s Client Care Specialists are skilled at reviewing insurance policy coverage and explanation of benefits to ensure a beneficiary is receiving the benefits they are due.
Our Client Care Specialists also understand government benefits. They can help guide you through the application process and the appeals process or recommend expert assistance should you have a complex case.
Concierge Services
We know life is busy and that the day-to-day tasks that absorb our time can seem never-ending. Let IKOR take some of the burdens of life’s general demands off your shoulders. Whether it’s arranging a hair appointment, dropping documents off at your attorney’s or tax preparer’s office, or shopping for the perfect outfit for your granddaughter’s wedding, our concierge services combine reliability, personalization, and ease.
Durable Power of Attorney
IKOR is experienced serving as the agent for the durable power of attorney for healthcare, finances, or both. Whether you are aging alone and want peace of mind or you want to avoid family politics, our durable power of attorney service ensures you are protected should you become incapacitated and unable to make your wishes known.
Guardianship
IKOR is trusted by the courts to advocate and manage the medical affairs of the most vulnerable in society. Guardianship is an undesirable situation for any individual to find themselves in. However, IKOR and its staff are experts in the field, and are approved under Section 81 Part 36 of the New York State Unified Court System and have served as expert, care manager and service provider on matters under the jurisdictions
To learn how you can avoid court-ordered guardianship, please visit our Essential Life Documents resource page.
Medical Bill Review
Because medical billing errors have become commonplace, experts recommend not paying a medical bill unless the information on the bill is understood. IKOR, its professionals and partners have the necessary expertise to understand your insurance company’s explanation of benefits or Medicare coverage, ensuring your bill is error-free and you are not being overcharged.
Should we find errors, we can work with the biller on your behalf to correct the mistake.
Patient Advocacy
Our team of life care managers includes highly experienced Registered Nurse Advocates. Our RN Advocates attend doctor appointments with clients, help our clients understand treatment options, coordinate care between primary care physicians and specialists, and ask questions to ensure our clients are getting the best care and treatment options available.
To learn more about how patient advocates can improve an individual’s healthcare quality, visit our patient advocate page in the resource center.
Regular Updates & Communication
We pride ourselves on our responsiveness and proactive communication with our clients or their families. Families who find themselves living at a distance from their aging loved ones can gain peace of mind from the updates IKOR provides about their loved one’s care and any changes in their condition.
Simple Bill Pay
Whether you’re a senior who is finding it increasingly hard to manage your daily finances, or you are an adult child who has noticed a financial decline in your parents, IKOR offers bill pay services. These services help seniors remain independent while minimizing the risk of falling victim to a scam or having late payments on accounts.
Our simple bill pay services are flexible and designed to meet your needs. Your Client Care Specialist can come to your home to pay bills with you or handle paying your bills without bothering you. When we complete paying your bills, you will be provided with a detailed accounting of the bills we paid. We will always review your bill for accuracy and question the biller should we believe you have been incorrectly charged.